Please read our terms and conditions on the use of our services. By signing up to our services, it is assumed that you have read and have agreed with all our terms and conditions.
Welcome to Zanian Cooperative ("Zanian") and the Fast Forward Program (collectively, "Services"). These Terms of Use and Terms and Conditions govern your access to and use of our Services, including but not limited to websites, platforms, programs, and any associated content or benefits. By accessing or using our Services, you agree to be bound by these terms. If you do not agree to these terms, please refrain from using our Services.
Zanian Cooperative: The entity managing the Services.
Fast Forward Program: A tiered membership and benefits program offering grocery packs, insurance, financing options, and more to registered members.
KYC (Know Your Customer): The process of verifying the identity of customers to prevent fraud and comply with anti-money laundering laws.
AML (Anti-Money Laundering): Measures and policies designed to prevent and detect financial crimes, including money laundering.
To use our Services, you must:
Be at least 18 years old.
Provide accurate, complete, and up-to-date KYC documentation during registration.
Comply with all applicable laws, including AML requirements.
4.1. KYC Compliance:
All members must provide valid identification, proof of residence, and any other documentation as required under South African AML regulations.4.2. Rejection of Applications:
Zanian reserves the right to reject applications that fail to meet KYC or AML compliance standards, without explanation.4.3. Account Suspension or Termination:
Failure to maintain updated KYC documentation or suspected involvement in illegal activities may result in suspension or termination of your account without notice.
5.1. Usage of Services:
Members are solely responsible for:
The accuracy of the information provided during registration and throughout their membership.
Ensuring that all benefits, funds, or products obtained through the Services are used lawfully.
5.2. Prohibited Activities:
Members may not:Engage in fraudulent or illegal activities.
Use the Services to launder money or finance terrorism.
Misuse membership benefits for unauthorized purposes.
6.1. Limitation of Liability:
Zanian, its partners, and the Fast Forward Program disclaim all liability for:
Financial losses incurred by members.
Misuse of membership benefits.
Any indirect, consequential, or punitive damages.
The customer assumes full responsibility for their actions, including compliance with all applicable laws.6.2. No Warranties:
Zanian provides the Services "as is" and "as available," without any warranties of any kind, express or implied.
7.1. AML Compliance:
Zanian strives to comply with South Africa's Financial Intelligence Centre Act (FICA) and other relevant AML regulations.7.2. Member Obligations:
Members agree to:
Promptly provide requested AML documentation.
Avoid transactions that could raise red flags under AML laws.
7.3. Reporting Obligations:
Zanian reserves the right to report suspicious activities to regulatory authorities.
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Services 8.1. Fees:
Members must pay a one-time registration fee and ongoing monthly fees as outlined in the program.8.2. Non-Refundable Fees:
All fees are non-refundable, except as required by law.8.3. Termination by Member:
Members may terminate their membership by providing written notice.8.4. Termination by Zanian:
Zanian may terminate a membership for breach of these terms or AML non-compliance, with or without notice.
9.1. Program Benefits:
The Fast Forward Program provides a tiered benefits structure, including:
Monthly grocery packs, insurance, financing options, and more.
Benefits increase based on membership duration.
9.2. Limitations on Benefits:
Benefits are subject to availability and may vary based on market conditions.9.3. Program Modifications:
Zanian reserves the right to modify or discontinue the Fast Forward Program at any time, without prior notice.
All content, trademarks, and materials associated with the Services are the intellectual property of Zanian. Unauthorized use is strictly prohibited
Any disputes arising under these terms shall be resolved through arbitration in accordance with South African law.
These terms are governed by the laws of South Africa. Any legal action or proceeding must be brought exclusively in South African courts.
Zanian reserves the right to amend these terms at any time. Members will be notified of changes through the website or email.